Terms & Conditions

Last updated: December 2024

Acceptance of Terms

By accessing and using Fadecity Barbershop's website and services, you accept and agree to be bound by the terms and provision of this agreement.

Appointment Booking

Booking Policy

  • Appointments must be booked in advance through our website or by phone
  • All appointment requests are subject to availability
  • We reserve the right to confirm or reschedule appointments based on availability

Confirmation

Appointment confirmations will be sent via SMS and/or email. Please ensure your contact information is accurate.

Cancellation Policy

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations (less than 24 hours) may result in a cancellation fee
  • No-shows may be charged the full service amount
  • We reserve the right to cancel appointments due to unforeseen circumstances

Payment Terms

  • Payment is due at the time of service
  • We accept cash, credit cards, and digital payments
  • Prices are subject to change without notice
  • Gratuities are appreciated but not mandatory

Service Guidelines

Client Responsibilities

  • Arrive on time for your appointment
  • Inform us of any allergies or skin sensitivities
  • Communicate your preferences clearly
  • Treat our staff and other clients with respect

Our Commitment

  • Provide professional, high-quality services
  • Maintain clean and sanitized equipment
  • Respect your time and preferences
  • Ensure a comfortable and welcoming environment

Health and Safety

  • All equipment is sanitized between clients
  • We follow all local health department guidelines
  • Clients with contagious conditions will be rescheduled
  • We reserve the right to refuse service for health and safety reasons

Liability

Fadecity Barbershop is not liable for:

  • Allergic reactions to products (when allergies were not disclosed)
  • Dissatisfaction with services due to miscommunication
  • Loss or damage to personal items
  • Indirect or consequential damages

SMS Communications

  • By providing your phone number and checking the SMS consent box, you agree to receive text messages from Fadecity Barbershop
  • Message frequency varies. Message and data rates may apply
  • You can opt out at any time by replying "STOP" to any message
  • Text "HELP" for assistance or contact information
  • We may send appointment reminders, confirmations, service updates, and promotional offers

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Fadecity Barbershop and is protected by copyright laws.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these Terms & Conditions, please contact us:

  • Email: [email]
  • Phone: [phone_number]
  • Address: [address]